Services

Services and FAQs

Below you will find a list of services we are frequently contacted about. The Keswick Town Council is not responsible for all of these services, however we have provided details on who you can contact for further information. You can also view services by visiting these following pages on our website:

Please note: some READ MORE buttons will open a pop-up with brief information about the service (click anywhere outside the pop-up box to close them), other “READ MORE” buttons will take you to another page on our site with more detailed information.

Keswick Market
Tourist Info
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Parking
Parking

Allerdale Borough Council manages or owns most of the Car Parks in Keswick. Information including parking fees and payment of fines is available on their website www.allerdale.gov.uk or you can telephone them on 0303 1231702.

Highways
Highways

The Highways Authority for Keswick is Cumbria County Council. To report a fault by phone, call the Highways Hotline on 0300 303 2992 (answer phone service evenings, weekends and public holidays) and report via the following weblink: http://www.cumbria.gov.uk/roads-transport/highways-pavements/reporting-problem-on-highway/WDM/default.asp

Highways Emergencies

Please report any highways emergencies through the highways emergency telephone number – 0300 303 2992 during office hours and via the police between 5pm and 8.30am on 101.

Local Transport
Local Transport

Bus timetables are available from the Keswick Allerdale Borough Council Office, Keswick Library and the Tourist Information Centre. Up to date information on public transport services can be found at www.cumbria.gov.uk or www.traveline.info or by phoning: 0871 200 22 33.

Streetscene
Streetscene

An action group has been established in Keswick to co-ordinate ‘streetscene’ (street environment) issues. The group includes representation from the Town Council, Borough Council, Housing Associations, Police and Cumbria Highways and meets regularly to monitor progress on issues which have been logged.

To report issues for attention email Street.scene@allerdale.gov.uk or telephone 0303 1231702.

Lost Property
Lost Property
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Toilets
Toilets

The public toilets in Bell Close and Lakeside Car Parks are owned and ran by Keswick Community Asset Company (KCAC). There is a charge of 40p per customer.  Any issues/problems are to be reported to Danfo Tel:- 01253 593141 (the management company working for KCAC).’

healing
Trips & Falls
Recycling
Recycling

The main recycling centre for Keswick is situated at Otley Road car park.

For further information on recycling visit: www.allerdale.gov.uk or contact Allerdale Borough Council on 0302 123 1702 or e-mail: recycling@allerdale.gov.uk

A to Z recycling index

Please click on the link below to see what can and can’t be recycled in your bins.

https://www.allerdale.gov.uk/en/waste-recycling/recycling-index/

Events
Events

The Council has facilitated a number of events for national celebrations such as the Queen’s Diamond Jubilee and the Olympic Torch Relay in 2012 and a successful Midsummer Festival took place in June 2016.

Details of events happening in the Keswick area can be viewed on www.keswick.org

To contact Keswick Town Council’s Events Co-ordinator (for Town Council organised events ONLY) email office@keswicktowncouncil.gov.uk

Busking Badges
Busking Badges

The Council operates a voluntary code of conduct for buskers wanting to perform in the town centre. Further details can be downloaded here or you can contact the office for further information.

Prior to submitting the application form, please ensure you have read and agree to abide by the following terms and conditions:

Busking Badge T & Cs – Rules -Aug 2018

You can either complete the online application form below, or if you prefer you can download the printable form and post this to us.

Online Application Form

    Note for Online applications:
    • When applying online you must either make arrangements to collect your ‘badge’ from the office during opening hours or supply us with a stamped addressed envelope so the ‘badge’ can be posted to you
    • Applicants under the age of 16 years old must be accompanied by a parent at all times and the parent must accept the online application form
    • If your performance is a circle act then proof of your £2m Public Liability insurance will be required (a copy must be sent when applying).

    I have read and accepted the terms and conditions for the Buskers Badge Application form and agree to abide by its contents and terms.

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    Markets
    Markets

    Markets take place in Keswick every Thursday and Saturday – these are managed by Allerdale Borough Council. For information contact the Markets Manager, Phil Byers on 07753 934540 or Allerdale Borough Council (tel: 0303 123 1702 www.allerdale.gov.uk)

    Parks & Open Spaces
    Housing
    Housing

    Keswick Town Council does not own or operate any housing stock. Local Housing Associations and District Councils advertise their properties through the Cumbria Choice website where you can join the register and search for social housing.

    Keswick also has a Community Housing Trust, further details can be found on their website www.keswickcommunityhousingtrust.co.uk

    Allotments
    Allotments

    The Town Council took on a lease for an allotment site at the Hawthorns, Penrith Road in 2009, this was extended for a further 7 years in 2017. This provides 10 plots which are all currently tenanted. We maintain a waiting list for those who would like a plot so please get in touch if you think allotmenteering is for you!

    Allotment – Application – Mar 2018 version

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    Floral Display
    Floral Display

    Keswick has an enviable reputation for winning accolades in the annual ‘In Bloom’ competitions and the Town Council works in partnership with Keswick in Bloom to ensure that this reputation continues to be well deserved.

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    War Memorials
    War Memorials

    The Town Council maintains the War Memorial situated at the junction of Penrith Road and Station Road.

    Christmas Lights
    Christmas Lights

    The Council works in partnership with local organisations to provide the annual Christmas lighting display and organises the switch on event which is the focus for an afternoon and evening of festive entertainment. Details of this year’s event can be viewed on http://www.keswick.org/whats-on/news-and-events/keswick-christmas-lights-switch-on/. Alternatively contact us via email office@keswicktowncouncil.gov.uk

    Grants
    Grants

    The Council allocates funds each year to make annual grants to local groups. Please click below for guidelines on these grants. The deadline for applications is usually the end of September and the grants are payable from the following May.

    Download Grant Application Word Document

    Download Grant Application as PDF

    Police
    Keswick Police

    The Keswick Police Base is situated by the Keswick Ambulance Station on Penrith Road. (Please note: this is purely a Police base and not an office open to the public)

     

    To contact a Police Officer/PCSO for all non-emergency enquiries ring 101

     

    For emergencies dial 999

    MP & Ward Rep