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Services and FAQs

Below you will find a list of services we are frequently contacted about. The Keswick Town Council is not responsible for all of these services, however we have provided details on who you can contact for further information. You can also view services by visiting these following pages on our website:

Who Does What: For a list of which council is responsible for which service
Keswick Town Council Services: for information about the services we are responsible for.

Please note: some READ MORE buttons will open a pop-up with brief information about the service (click anywhere outside the pop-up box to close them), other “READ MORE” buttons will take you to another page on our site with more detailed information.

Tourist Info

Parking

Cumberland Council manages or owns most of the Car Parks in Keswick. Information including parking fees and payment of fines is available on their website www.cumberland.gov.uk or you can telephone them on 0300 373 3730.

Highways

The Highways Authority for Keswick is Cumberland Council. To report a fault by phone, call the Highways Dept. on 0300 373 3736 or report via the following weblink: https://www.cumberland.gov.uk/parking-roads-and-transport

Local Transport

Bus timetables are available from the Keswick Library, the Tourist Information Centre and Booths supermarket. Up to date information on public transport services can be found at https://www.cumberland.gov.uk/parking-roads-and-transport/bus-services/public-transport-maps or www.traveline.info or by phoning: 0871 200 22 33.

You can also download the Stagecoach App.

Streetscene

An action group has been established in Keswick to co-ordinate ‘streetscene’ (street environment) issues. The group includes representation from the Town Council, Cumberland Council, Housing Associations, Police and Cumbria Highways and meets regularly to monitor progress on issues which have been logged.

To report issues for attention email Street.scene@cumberland.gov.uk or telephone 0300 373 3736

Lost Property

Please visit: Cumbria.police.uk/Services/General-Services/Lost-and-Found-Property.aspx

Or dial 101 and select option 3

Toilets

The public toilets in Bell Close and Lakeside Car Parks are owned and ran by Keswick Community Asset Company (KCAC). There is a charge of 50p per customer. Any issues/problems are to be reported to Danfo Tel:- 01253 593141 (the management company working for KCAC).’

Please note the toilets are currently CARD PAYMENT only.

Trips & Falls

To report problem or fault please visit Cumberland Council’s website: https://www.cumberland.gov.uk/parking-roads-and-transport

Recycling

The main recycling centre for Keswick is situated at Otley Road car park.

For further information on recycling visit: https://www.cumberland.gov.uk/bins-recycling-and-street-cleaning or contact Cumberland Council on 0300 373 3730.

A to Z recycling index

Please click on the link below to see what can and can’t be recycled in your bins.

https://www.allerdale.gov.uk/en/waste-recycling/whichrubbish-whichbin/

Bin Collections

Bin collections are covered by Cumberland Council. Please visit: https://www.cumberland.gov.uk/bins-recycling-and-street-cleaning/waste-collections

Events

The Council has facilitated a number of events for national celebrations such as the Queen’s Diamond Jubilee and the Olympic Torch Relay in 2012 and a successful Midsummer Festival took place in June 2016.

Details of events happening in the Keswick area can be viewed on www.keswick.org

To contact Keswick Town Council’s Events Co-ordinator (for Town Council organised events ONLY) email office@keswicktowncouncil.gov.uk

Busking Badges

**PLEASE NOTE WE NO LONGER ISSUE BUSKING BADGES DUE TO THE FORTHCOMING PUBLIC SPACE PROTECTION ORDER – DETAILS TO BE CONFIRMED BY CUMBERLAND COUNCIL**

The Council operates a voluntary code of conduct for buskers wanting to perform in the town centre. Further details can be downloaded here or you can contact the office for further information.

Prior to submitting the application form, please ensure you have read and agree to abide by the following terms and conditions:

Busking Badge T & Cs – Rules -October 2022

You can either complete the online application form below, or if you prefer you can download the printable form and post this to us.

PLEASE NOTE: AMPLIFICATION IS NO LONGER ALLOWED

Online Application Form

Full Name of Parent if applicant is under the age of 16

Note for Online applications:
• When applying online you must either make arrangements to collect your ‘badge’ from the office during opening hours or supply us with a stamped addressed envelope so the ‘badge’ can be posted to you
• Applicants under the age of 16 years old must be accompanied by a parent at all times and the parent must accept the online application form
• If your performance is a circle act then proof of your £2m Public Liability insurance will be required (a copy must be sent when applying).

I have read and accepted the terms and conditions for the Buskers Badge Application form and agree to abide by its contents and terms.

Markets

Markets take place in Keswick every Thursday and Saturday – these are managed by Cumberland Council. For information contact the Markets Manager, Phil Byers on 07753 934540 or Cumberland Council (Tel: 0300 373 3730 www.cumberland.gov.uk)

Parks & Open Spaces

Housing

Keswick Town Council does not own or operate any housing stock. Local Housing Associations and Councils advertise their properties through the Cumbria Choice website where you can join the register and search for social housing.

Keswick also has a Community Housing Trust, further details can be found on their website www.keswickcommunityhousingtrust.co.uk

Allotments

The Town Council took on a lease for an allotment site at the Hawthorns, Penrith Road in 2009, this was extended for a further 7 years in 2017. This provides 10 plots which are all currently tenanted. We maintain a waiting list for those who would like a plot so please get in touch if you think allotmenteering is for you!

Allotment – Application – Mar 2018 version

Floral Display

Keswick has an enviable reputation for winning accolades in the annual ‘In Bloom’ competitions and the Town Council works in partnership with Keswick in Bloom to ensure that this reputation continues to be well deserved.

War Memorials

The Town Council maintains the War Memorial situated at the junction of Penrith Road and Station Road.

Christmas Lights

The Council works in partnership with local organisations to provide the annual Christmas lighting display and organises the switch on event which is the focus for an afternoon and evening of festive entertainment. Details of this year’s event can be viewed on http://www.keswick.org/whats-on/news-and-events/keswick-christmas-lights-switch-on/. Alternatively contact us via email office@keswicktowncouncil.gov.uk

Grants

The Council allocates funds each year to make annual grants to local groups. Please click below for guidelines on these grants. The deadline for applications is usually the end of September and the grants are payable from the following May.

Grant Application Form 2024

Grants Policy – April 2024

Police

Keswick Police

The Keswick Police Base is situated by the Keswick Ambulance Station on Penrith Road. (Please note: this is purely a Police base and not an office open to the public)

To contact a Police Officer/PCSO for all non-emergency enquiries ring 101

For emergencies dial 999