Complaints Procedure

Keswick Town Council is committed to providing the best possible services but there may be occasions where things could be done differently. In order to improve our services we welcome feedback from our customers.

If you have any general comments you can contact the Council Offices in person, by telephone on: 017687 73607 or by emailing:

If you would like to make a complaint about the Council or the service you have received you can follow the complaints procedure which you can download here. This will explain the process of how your complaint will be dealt with.

You can download the Keswick Town Council Complaints Procedure below:

Downloadable Documents

File Name
Keswick Town Council Complaints Procedure

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